| Description |
1 online resource (xiv, 302 pages) : illustrations |
| Physical Medium |
polychrome |
| Description |
text file |
| Bibliography |
Includes bibliographical references (pages 287-296) and index. |
| Summary |
Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig. |
| Contents |
Preface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Multidisciplinary design optimization.
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Multidisciplinary design optimization. |
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Engineering services marketing.
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Engineering services marketing. |
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Service industries -- Design.
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Service industries -- Design. |
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Service industries. |
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System design -- Information resources.
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System design. |
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Information resources. |
| Genre/Form |
Electronic books.
|
| Other Form: |
Print version: Hsu, Cheng, 1951- Service science. Hackensack, NJ : World Scientific, ©2009 9789812836762 (DLC) 2009280674 (OCoLC)502278769 |
| ISBN |
9789812836779 (electronic book) |
|
9812836772 (electronic book) |
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128244252X |
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9781282442528 |
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