Management time : who's got the monkey? / William Oncken, Jr., and Donald L. Wass -- Beware the busy manager / Heike Bruch and Sumantra Ghoshal -- What effective general managers really do / John P. Kotter -- The making of a corporate athlete / Jim Loehr and Tony Schwartz -- Managers can avoid wasting time / Ronald N. Ashkenas and Robert H. Schaffer -- All in a day's work / Harris Collingwood and Julia Kirby -- The very real dangers of executive coaching / Steven Berglas -- Saving your rookie managers from themselves / Carol A. Walker.