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Book
Author
Frankfort, Lisa.
Title
How to stop backing down & start talking back / Lisa Frankfort, Patrick Fanning.
Publication Info.
Oakland, CA : New Harbinger Publications, [2005]
©2005
Item Status
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Call No.
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OPAC Message
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Gift Note
Moore Stacks
BF637.C45 F73 2005
Available
---
Description
vi, 115 pages : illustrations ; 18 cm
Contents
Your personal bill of rights -- The three styles -- Listening and expressing -- Responding to criticism -- Handling difficult people -- Special strategies -- Special situations.
Subject
Interpersonal communication.
Interpersonal communication.
Assertiveness (Psychology)
Assertiveness (Psychology)
Added Author
Fanning, Patrick.
Added Title
How to stop backing down and start talking back
ISBN
1572244178
