Copublished by: Canadian Institute for Cultural Affairs.
"A Top Method of the Institute of Cultural Affairs"--Cover.
Bibliography
Includes bibliographical references (pages 207-210) and index.
Contents
Introduction: The origin of a method -- pt. I. Theory and practice. 1. Why conversations? And why the workplace? -- 2. The focused conversation method: an overview -- 3. The structure of the focused conversation -- 4. Leading a focused conversation: conversational hazards -- 5. Steps for preparing a conversation from scratch.
pt. II. The 100 conversations. A. Conversations for evaluating and reviewing -- B. Conversations for preparation and planning -- C. Conversations for coaching and mentoring -- D. Conversations for interpreting information -- E. Decision-making conversations -- F. Managing and supervising conversations -- G. Personal and celebrative conversations -- pt. III. Appendices.
Summary
The best 'how-to' for encouraging consensus in firms and organizations.
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America