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Bestseller
BestsellerE-book
Author Kramer, Michael W.

Title Managing uncertainty in organizational communication / Michael W. Kramer.

Publication Info. Mahwah, N.J. : Lawrence Erlbaum Associates Publishers, 2004.

Item Status

Description 1 online resource (x, 240 pages) : illustrations.
Physical Medium polychrome
Description text file
Series LEA's communication series
LEA's communication series.
Bibliography Includes bibliographical references (pages 219-230) and indexes.
Contents Preface; 1 Introduction and Rationale; 2 Uncertainty Reduction Theory in Interpersonal Contexts; 3 Uncertainty in Group and Organizational Contexts; 4 A Theory of Managing Uncertainty: A New Model; 5 Cognitive and Behavioral Processes for Managing Uncertainty: A Qualitative Study of Car Salespeople; 6 The Influence of Competing Motives on Managing Uncertainty: Responses to Organizational Scenarios; 7 A Textual Analysis of Managing Uncertainty: A Reanalysis of the Lucille Burger Story; 8 Implications and Conclusions; References; Appendix; Author Index; Subject Index.
Summary In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of managing uncertainty (TMU), which synthesizes prior research while also addressing its criticisms.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Communication in organizations.
Communication in organizations.
Uncertainty (Information theory)
Uncertainty (Information theory)
Genre/Form Electronic books.
Electronic books.
Other Form: Print version: Kramer, Michael W. Managing uncertainty in organizational communication. Mahwah, N.J. : Lawrence Erlbaum Associates Publishers, 2004 0805849203 (DLC) 2003061663 (OCoLC)52846525
ISBN 1410609855 (electronic book)
9781410609854 (electronic book)
0805849203 (alkaline paper)