Description |
1 online resource (x, 240 pages) : illustrations. |
Physical Medium |
polychrome |
Description |
text file |
Series |
LEA's communication series
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LEA's communication series.
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Bibliography |
Includes bibliographical references (pages 219-230) and indexes. |
Contents |
Preface; 1 Introduction and Rationale; 2 Uncertainty Reduction Theory in Interpersonal Contexts; 3 Uncertainty in Group and Organizational Contexts; 4 A Theory of Managing Uncertainty: A New Model; 5 Cognitive and Behavioral Processes for Managing Uncertainty: A Qualitative Study of Car Salespeople; 6 The Influence of Competing Motives on Managing Uncertainty: Responses to Organizational Scenarios; 7 A Textual Analysis of Managing Uncertainty: A Reanalysis of the Lucille Burger Story; 8 Implications and Conclusions; References; Appendix; Author Index; Subject Index. |
Summary |
In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of managing uncertainty (TMU), which synthesizes prior research while also addressing its criticisms. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Subject |
Communication in organizations.
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Communication in organizations. |
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Uncertainty (Information theory)
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Uncertainty (Information theory) |
Genre/Form |
Electronic books.
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Electronic books.
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Other Form: |
Print version: Kramer, Michael W. Managing uncertainty in organizational communication. Mahwah, N.J. : Lawrence Erlbaum Associates Publishers, 2004 0805849203 (DLC) 2003061663 (OCoLC)52846525 |
ISBN |
1410609855 (electronic book) |
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9781410609854 (electronic book) |
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0805849203 (alkaline paper) |
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