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Conference International Conference on Emotions and Organizatiional Life (6th : 2008 : Fontainebleau, France)

Title Emotions in groups, organizations and cultures / edited by Charmine E.J. Hartel, Neal M. Ashkanasy, Wilfred J. Zerbe.

Publication Info. Bingley : Emerald, 2009.

Item Status

Description 1 online resource (xxv, 332 pages) : illustrations.
Physical Medium polychrome
Description text file
Series Research on emotion in organizations, 1746-9791 ; v. 5
Research on emotion in organizations ; v. 5.
Bibliography Includes bibliographical references.
Contents How can we make sense of emotional and social competencies within organizational settings? / Laura Guillén Ramo -- The secret life of mood : causes and consequences of unconscious affect at work / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizational discipline : a study of emotions in grievance arbitration / Wilfred J. Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant, Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using an emotion regulation framework to predict the outcomes of emotional labor / Moïra Mikolajczak, Véronique Tran, Céleste M. Brotheridge, James J. Gross -- Does culture influence intelligence? A study of the influence of cultural context / Kerri Anne Crowne, Arvind V. Phatak, Uday Salunkhe -- Cross-national cross-cultural research of emotions at work : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
Summary The study of emotions in organizations is unlocking new and exciting insights into why employees behave as they do in groups, organizations and in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding of the social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues, and how to build positive work environments.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Decision making -- Moral and ethical aspects -- Congresses.
Decision making -- Moral and ethical aspects.
Emotions -- Congresses.
Emotions.
Psychology, Industrial -- Congresses.
Psychology, Industrial.
Genre/Form Electronic books.
Conference papers and proceedings.
Conference papers and proceedings.
Added Author Härtel, Charmine E. J., 1959-
Ashkanasy, Neal M., 1945-
Zerbe, W. J.
Other Form: Print version: International Conference on Emotions and Organizatiional Life (6th : 2008 : Fontainebleau, France). Emotions in groups, organizations and cultures. Bingley : Emerald, 2009 9781848556546 (OCoLC)319494209
ISBN 9781848556553 (electronic book)
1848556551 (electronic book)
1848556543
9781848556546