"This book contains a compendium of some of the excellent papers presented at a workshop on Performance Measurement and Management Control : Superior Organizational Performance in September 2003"--Pref. p. xiv.
Bibliography
Includes bibliographical references.
Contents
pt. 1. Improving organizational performance -- pt. 2. Drivers of superior financial performance -- pt. 3. Developing improved performance measures -- pt. 4. Balanced scorecard implementations -- pt. 5. Measuring and improving performance in non-profit organizations.
Summary
Performance measurement and management control are critical components of improving organizational performance. But, researchers have historically had little success in determining the specific actions that lead to superior performance. After several decades of research in this area, we have few clear conclusions. But, recently researchers have provided some clarity. Managers and researchers have more carefully collected and analyzed data to better understand the most effective management control and performance measurement mechanisms to drive and measure superior organizational performance. T.
Local Note
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