Title Customer centered growth : five proven strategies for building competitive advantage / Richard Whiteley and Diane Hessan.

Publication Info.	Reading, Mass. : Addison-Wesley Pub., [1996]
	©1996

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Stacks	HF5415.3 .W49 1996 1996	Available	---

Description	x, 320 pages : illustrations ; 24 cm
Bibliography	Includes bibliographical references (pages 301-304) and index.
Subject	Consumer satisfaction.
	Consumer satisfaction.
	Competition.
	Competition.
	Strategic planning.
	Strategic planning.
Added Author	Hessan, Diane.
ISBN	0201479672