Description |
1 online resource. |
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data file |
Series |
ANSOG monographs
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Bibliography |
Includes bibliographical references. |
Contents |
Origins of performance measurement -- Lexicon of performance -- Aims of performance measurement -- Ideal of performance measurement -- Defining performance -- Comparing approaches to performance measurement -- Choosing measures/indicators -- Linking performance measurement to planning -- Integrating budgeting and performance measurement -- Performance measurement and evaluation -- Telling the 'performance story' -- Utilisation problem -- Complications -- Disappointing record of Performance Measurement/Management (PMM) -- Obstacles to PMM -- Accountability versus performance? -- Future of PMM. |
Summary |
"This monograph identifies the ways that 'politics' enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting for the accountability of both politicians and public servants. Along the way, both the conditions favouring and the obstacles to successful performance measurement will be highlighted."--Publisher's description. |
Local Note |
JSTOR Books at JSTOR Open Access |
Language |
English. |
Subject |
Personnel management.
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Personnel management. |
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Performance standards.
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Performance standards. |
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Performance -- Measurement.
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Performance -- Measurement. |
Genre/Form |
Electronic books.
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Other Form: |
Print version: Thomas, Paul, 1943- Performance measurement, reporting, obstacles and accountability. Acton, A.C.T. : ANU E Press, 2006 1920942785 (OCoLC)156665442 |
ISBN |
1920942793 (electronic book) |
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9781920942793 (electronic book) |
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1920942785 |
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9781920942786 |
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