LEADER 00000cam a2200649Ii 4500 001 ocn883028590 003 OCoLC 005 20210410012900.8 006 m o d 007 cr cnu---unuuu 008 140708t20132014wiua o 000 0 eng d 019 923571264|a929148021|a1058516631 020 9780873898638|q(electronic book) 020 087389863X|q(electronic book) 020 |z9780873898638 020 |z087389863X 035 (OCoLC)883028590|z(OCoLC)923571264|z(OCoLC)929148021 |z(OCoLC)1058516631 040 N$T|beng|erda|epn|cN$T|dE7B|dDOS|dOCLCF|dEBLCP|dDEBSZ |dAGLDB|dOCLCQ|dJBG|dCNNOR|dOCLCQ|dSTF|dOCLCQ|dG3B|dYDXIT |dAU@|dWYU|dOCLCQ|dDKC|dOCLCQ|dYDX 049 RIDW 050 4 HD62.15|b.A528 2013 072 7 BUS|x082000|2bisacsh 072 7 BUS|x041000|2bisacsh 072 7 BUS|x042000|2bisacsh 072 7 BUS|x085000|2bisacsh 082 04 658.4/013|223 090 HD62.15|b.A528 2013 100 1 Andersen, Bjørn,|0https://id.loc.gov/authorities/names/ no97010533|eauthor. 245 10 ASQ pocket guide to root cause analysis /|cBjørn Andersen and Tom Natland Fagerhaug. 246 30 Pocket guide to root cause analysis 264 1 Milwaukee, Wisconsin :|bASQ Quality Press,|c2013. 264 4 |c©2014 300 1 online resource (x, 121 pages) 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 340 |gpolychrome|2rdacc 347 text file|2rdaft 505 0 Title; CIP data; Contents; Figures and Tables; Introduction; Section I; Root Cause Analysis; The RCA Process; Section II; Step 1: Define the Event; Step 2: Find Causes; Step 3: Find the Root Cause; Step 4: Find Solutions; Step 5: Take Action; Step 6: Measure and Assess; Section III; RCA Example; Conclusion. 520 All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and death. The purpose of this pocket guide is to provide you with easily accessible knowledge about the art of problem solving, with a specific focus on identifying and eliminating root causes of problems. Root cause analysis is a skill that absolutely everybody should master, irrespective of which sector you work in, what educational background you have, and which position in the organization you hold. The content in this little pocket guide can contribute to disseminating this skill a little further in the world.--Publisher description. 588 0 Online resource; title from digital title page (viewed on November 27, 2018). 590 eBooks on EBSCOhost|bEBSCO eBook Subscription Academic Collection - North America 650 0 Total quality management.|0https://id.loc.gov/authorities/ subjects/sh91000952 650 0 Problem solving.|0https://id.loc.gov/authorities/subjects/ sh85107109 650 0 Quality control.|0https://id.loc.gov/authorities/subjects/ sh85109440 650 7 Total quality management.|2fast|0https://id.worldcat.org/ fast/1153015 650 7 Problem solving.|2fast|0https://id.worldcat.org/fast/ 1077890 650 7 Quality control.|2fast|0https://id.worldcat.org/fast/ 1084966 655 4 Electronic books. 700 1 Fagerhaug, Tom,|d1968-|0https://id.loc.gov/authorities/ names/n99055472|eauthor. 776 08 |iPrint version:|aAndersen, Bjørn.|tASQ pocket guide to root cause analysis|z9780873898638|w(DLC) 2013034268 |w(OCoLC)857141323 856 40 |uhttps://rider.idm.oclc.org/login?url=http:// search.ebscohost.com/login.aspx?direct=true&scope=site& db=nlebk&AN=806692|zOnline ebook via EBSCO. Access restricted to current Rider University students, faculty, and staff. 856 42 |3Instructions for reading/downloading the EBSCO version of this ebook|uhttp://guides.rider.edu/ebooks/ebsco 901 MARCIVE 20231220 948 |d20210519|cEBSCO|tEBSCOebooksacademic NEW April 9 4115 |lridw 994 92|bRID