Title Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into your best customers / Noah Fleming, Shawn Veltman.

Publication Info.	Wayne, New Jersey : Career Press, 2018.
	©2018

Online access
Online eBook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook

Item Status

Description	1 online resource (116 pages) : illustrations
Physical Medium	polychrome
Description	text file
Note	Includes index.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Customer relations.
	Customer relations.
Genre/Form	Electronic books.
Added Author	Veltman, Shawn, author.
Other Form:	Print version: Fleming, Noah. Dealing with difficult customers. Wayne, New Jersey : Career Press, 2018 9781632651174
ISBN	9781632658890 (electronic book)
	9781632651174
	1632651173
	1632658895