Title Coaching, knock your socks off service / Ron Zemke & Kristin Anderson.

Publication Info.	New York : AMACOM, [1997]
	©1997

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Stacks	HF5415.5 .Z459 1997 1997	Available	---

Description	xxi, 148 pages : illustrations ; 23 cm
Bibliography	Includes bibliographical references (pages 144-146).
Subject	Customer services.
	Customer services.
	Supervision of employees.
	Supervision of employees.
	Mentoring in business.
	Mentoring in business.
	Employee motivation.
	Employee motivation.
	Employees -- Counseling of.
	Employees -- Counseling of.
Added Author	Anderson, Kristin, 1962-
	American Management Association.
ISBN	0814479359