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Title Creating customer satisfaction / edited by Earl L. Bailey.

Publication Info. New York, N.Y. : Conference Board, [1990]
©1990

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.5 .C78 1990    Available  ---
Description vii, 64 pages : illustrations ; 28 cm.
Series Conference Board report ; no. 944
Conference Board report ; no. 944.
Subject Consumer satisfaction.
Consumer satisfaction.
Customer services.
Customer services.
Customer relations.
Customer relations.
Added Author Bailey, Earl L., 1924-2003.
ISBN 0823703908