| Description |
1 online resource : illustrations (some color). |
| Physical Medium |
polychrome |
| Description |
text file |
| Series |
Need to know series
|
|
Need to know series (BrainMass Inc.)
|
| Note |
"One of many books in the Need to know series from BrainMass"--Cover. |
|
"Ideal for business students & owners"--Cover. |
|
Title from PDF title page (viewed on Nov. 7, 2013). |
| Bibliography |
Includes bibliographical references. |
| Access |
Access restricted to LAC onsite clients. Online access with authorization. CaOONL |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Customer services.
|
|
Customer services. |
|
BUSINESS & ECONOMICS -- Industrial Management. |
|
BUSINESS & ECONOMICS -- Management. |
|
BUSINESS & ECONOMICS -- Management Science. |
|
BUSINESS & ECONOMICS -- Organizational Behavior. |
| Genre/Form |
Electronic books.
|
| Added Title |
Customer service excellence |
| ISBN |
9781927639023 (electronic book) |
|
1927639026 (electronic book) |
|
