LEADER 00000cam a2200757Ii 4500 001 ocn959713779 003 OCoLC 005 20171103075912.4 006 m o d 007 cr cnu---unuuu 008 161003s2016 onc ob 000 0 eng d 019 960711980 020 9781487511852|q(electronic book) 020 148751185X|q(electronic book) 020 |z9781487500801 020 |z1487500807 020 |z9781487520595 020 |z148752059X 035 (OCoLC)959713779|z(OCoLC)960711980 040 N$T|beng|erda|epn|cN$T|dN$T|dEBLCP|dYDX|dCCO|dMYG|dCELBN |dIDB|dOTZ|dOCLCQ|dIGB 049 RIDW 050 4 HE8788 055 11 HE8788 072 7 BUS|x073000|2bisacsh 072 7 BUS|x043000|2bisacsh 072 7 BUS|x058000|2bisacsh 082 04 381|223 090 HE8788 245 00 Borders in service :|benactments of nationhood in transnational call centres /|cedited by Kiran Mirchandani and Winifred R. Poster. 264 1 Toronto ;|aBuffalo ;|aLondon :|bUniversity of Toronto Press,|c[2016] 264 4 |c©2016 300 1 online resource 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 340 |gpolychrome|2rdacc 347 text file|2rdaft 504 Includes bibliographical references. 505 0 Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. 505 8 Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. 520 In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. 588 0 Online resource; title from PDF title page (EBSCO, viewed October 3, 2016). 590 eBooks on EBSCOhost|bEBSCO eBook Subscription Academic Collection - North America 650 0 Call centers|0https://id.loc.gov/authorities/subjects/ sh96005575|xSocial aspects.|0https://id.loc.gov/ authorities/subjects/sh00002758 650 0 Call centers|0https://id.loc.gov/authorities/subjects/ sh96005575|xEmployees.|0https://id.loc.gov/authorities/ subjects/sh00002753 650 0 Service industries workers.|0https://id.loc.gov/ authorities/subjects/sh85120353 650 0 Intercultural communication.|0https://id.loc.gov/ authorities/subjects/sh85067222 650 0 National characteristics.|0https://id.loc.gov/authorities/ subjects/sh85089948 650 0 Transnationalism.|0https://id.loc.gov/authorities/subjects /sh00009276 650 7 Call centers.|2fast|0https://id.worldcat.org/fast/844325 650 7 Social aspects.|2fast|0https://id.worldcat.org/fast/ 1354981 650 7 Employees.|2fast|0https://id.worldcat.org/fast/909111 650 7 Service industries workers.|2fast|0https://id.worldcat.org /fast/1113477 650 7 Intercultural communication.|2fast|0https:// id.worldcat.org/fast/976084 650 7 National characteristics.|2fast|0https://id.worldcat.org/ fast/1033330 650 7 Transnationalism.|2fast|0https://id.worldcat.org/fast/ 1154884 655 4 Electronic books. 700 1 Mirchandani, Kiran,|d1968-|0https://id.loc.gov/authorities /names/no2001095561|eauthor,|eeditor. 700 1 Poster, Winifred,|0https://id.loc.gov/authorities/names/ n97102519|eauthor,|eeditor. 856 40 |uhttps://rider.idm.oclc.org/login?url=http:// search.ebscohost.com/login.aspx?direct=true&scope=site& db=nlebk&AN=1362457|zOnline eBook. Access restricted to current Rider University students, faculty, and staff. 856 42 |3Instructions for reading/downloading this eBook|uhttp:// guides.rider.edu/ebooks/ebsco 901 MARCIVE 20231220 948 |d20171110|cEBSCO|tebscoebooksacademic NEW|lridw 994 92|bRID