Title Customers as partners : building relationships that last / Chip R. Bell.

Publication Info.	San Francisco : Berrett-Koehler, [1996]
	©1996

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Stacks	HF5415.5 .B434 1996 1996	Available	---

Description	xv, 235 pages ; 24 cm
Bibliography	Includes bibliographical references (pages 219-221) and index.
Subject	Customer services.
	Customer services.
	Customer relations.
	Customer relations.
ISBN	1881052788 paperback